As a business owner who has a website, it is necessary to ensure that your website is fully compliant with legal requirements. Knowing the legal rules for online transactions will help you avoid legal hassles.
Here are basic rules that your website should adhere if you must prevent legal liabilities;
• Have a privacy policy: You should include on your website a full disclosure of how you intend to use the data collected, this allows you earn the trust of your customers. It is a legal requirement by the Nigerian Data Protection Regulation, it assures your website users that their data is safe from being stolen and mismanaged. It also ensures that you are protected from legal sanctions that could arise from non compliance.
• Make sure your contact is available on your website: as a business owner, your website should have a medium through which customers can contact you and make enquires. It should be readily available for customers who wish to reach out to you.
• Refund and cancellation policy: Your business policy on making refunds for undelivered goods should be visible on your website at the point of purchase. You should also have a cancellation policy, this allows customers to be fully aware of what happens if they cancel the transaction after payment.
• List prices: you are required to put up the prices of goods displayed on your website and whether or not taxes are included in the prices displayed. A customer has the right to know the price of goods at the point of purchase.
Non compliance with legal requirements will not only endanger your business, it will also present you as an entrepreneur who shouldn’t be trusted.
Ensure that you business website is fully compliant with the above rules and contact your lawyer to cross check and see if you missed anything.